Contact Us
Computer Center Front Desk – 414-382-6336
- Help Desk – 414-382-6700 for 24-HOUR SUPPORT (Note: after-hours support is provided by a remote team. If they are unable to resolve your issue, they will ask the Tech Services Team to assist you during business hours).
Services
The Technology Services department provides computing resources for faculty, staff and student use.
Classrooms & labs – Support technology for teaching and learning in the Computer Center, computer classrooms, smart classrooms and other locations across campus.
Desktop computing -- Install and support desktop and laptop computers running the Windows or Macintosh operating system.
Software – Install and support standard desktop productivity software including antivirus management software. Install and maintain course-specific and department-specific software.
Printing – Install and support networked and desktop printers. Manage printing quotas for students.
Help Desk – Provide lab assistant support at the Computer Center front desk during all open hours. Provide web-based and phone support for faculty and staff service requests.
Infrastructure -- Install and maintain network infrastructure; telecommunications infrastructure; file servers; network services including network accounts, file storage and backup; and Internet connection.
Other major services we support include:
- Email and calendaring--Microsoft Office 365 for students; Exchange, Outlook and Outlook Web App for faculty and staff
- Google Apps for Education
- Moodle learning management system
- LiveText
- Unified Messaging voice mail for faculty and staff
- Virtual Private Network (VPN) access for faculty and staff
- Technology orientations for new students and new employees
- Programming for in-house applications and web pages
- Student web server
- Wireless access
Network Shutdown Dates
Please note that regular system maintenance is routinely performed Saturday nights, 7:00 p.m. until 11:00 p.m. once a month. Dates and times are subject to change based on activities and needs of the College. Students, faculty and staff will not have access (including remotely) to network services such as printing, network drives, email and IOL. There will be no wireless or Internet access from on campus.
The shutdown dates are as follows:
| 2023 |
| 6/17 |
| 7/15 |
| 8/19 |
| 9/16 |
| 10/17 |
| 11/18 |
| 12/16 |
