Department Info

Technology Services Department Info. Here you will find our mission and policies, the services we provide and ways to contact us with additional questions. If you are looking for info on computer facilities and labs, you can find it here.

Technology Services

Contact Us

Computer Center Front Desk – 414-382-6336

Help Desk – x6700 (for critical calls)
John Jeries, CIO – 414-382-6344
Kathy Tuckwell, Administrative Assistant/Help Desk Tech – 414-382-6325

Services

The Technology Services department provides computing resources for faculty, staff and student use.

Classrooms & labs – Support technology for teaching and learning in the Computer Center, computer classrooms, smart classrooms and other locations across campus.

Desktop computing -- Install and support desktop and laptop computers running the Windows or Macintosh operating system.

Software – Install and support standard desktop productivity software including antivirus management software. Install and maintain course-specific and department-specific software.

Printing – Install and support networked and desktop printers. Manage printing quotas for students.

Help Desk – Provide lab assistant support at the Computer Center front desk during all open hours. Provide web-based and phone support for faculty and staff service requests.

Infrastructure -- Install and maintain network infrastructure; telecommunications infrastructure; file servers; network services including network accounts, file storage and backup; and Internet connection.

Other major services we support include:

Email and calendaring--Microsoft Office 365 for students; Exchange, Outlook and Outlook Web App for faculty and staff
Google Apps for Education
Moodle learning management system
LiveText
Unified Messaging voice mail for faculty and staff
Virtual Private Network (VPN) access for faculty and staff
Technology orientations for new students and new employees
Programming for in-house applications and web pages
Student web server
Wireless access

Network Shutdown Dates

Please note that regular system maintenance is routinely performed Saturday nights, 7:00 p.m. until 11:00 p.m. once a month. Dates and times are subject to change based on activities and needs of the College. Students, faculty and staff will not have access (including remotely) to network services such as printing, network drives, email and IOL. There will be no wireless or Internet access from on campus.

The shutdown dates are as follows:

2022

1/22

2/19

3/19

4/30

5/28

6/25

7/23

8/20

Academics

Apply & Afford

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