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Services

Services We Provide

The Technology Services department provides computing resources for faculty, staff and student use. 

Classrooms & labs – Support technology for teaching and learning in the Computer Center, computer classrooms, smart classrooms and other locations across campus.

Desktop computing -- Install and support desktop and laptop computers running the Windows or Macintosh operating system.

Software – Install and support standard desktop productivity software including antivirus management software.  Install and maintain course-specific and department-specific software.

Printing – Install and support networked and desktop printers.  Manage printing quotas for students.

Help Desk – Provide lab assistant support at the Computer Center front desk during all open hours.  Provide web-based and phone support for faculty and staff service requests.

Infrastructure -- Install and maintain network infrastructure; telecommunications infrastructure; file servers; network services including network accounts, file storage and backup; and Internet connection.

Other major services we support include:

  • Email and calendaring--Microsoft live@edu for students; Exchange, Outlook and Outlook Web App for faculty and staff
  • Moodle learning management system
  • Diagnostic Digital Portfolio
  • Unified Messaging voice mail for faculty and staff
  • Virtual Private Network (VPN) access for faculty and staff
  • Technology orientations for new students and new employees
  • Programming for in-house applications and web pages
  • Student web server
  • Wireless access