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Business Office


Educational Loan Agreement (ELA)

The fall 2016 ELA is now available.  The ELA is available in Interactive Online (IOL).  Students must complete and return the Agreement each semester that they are enrolled.  Please log into IOL and click on "Educational Loan Agreement" under the Financial Information section.  If you have not already submitted the ELA and payment arrangements, please do so immediately. 

Fall 2016 Billing Statements 

The fall 2016 billing statements were mailed on Tuesday, July 5th to all registered students.  If you registered after this date, your Account Statement was mailed approximately one week after registering.  To view your Account Statement immediately, log into IOL and click on one of the fall 2016 Account Statements under the Financial Information section. 

Fall 2016 Book Advances 

PLEASE NOTE:  The last day to use book advances is Friday, September 9th. 

In order to be eligible for a book advance, all required financial aid forms must be returned to the Financial Aid Office, and the amount of financial aid must EXCEED the balance due.  In addition, students must return the Educational Loan Agreement (ELA) to the Business Office before they will be eligible for a book advance.  

If you are eligible for a book advance, your book advance will be available on the Follett website at within 48 business hours of becoming eligible.  You will receive an email notification at your Alverno email address when your book advance is available.  To access your book advance you will need an account number, which is your seven-digit student ID number and a pin number, which is your eight digit date of birth (no punctuation). 

Pay Online in IOL!

Pay your tuition account online using IOL!  Payment options include:  e-check, Visa, MasterCard, Discover and American Express. 


Refunds resulting from a financial aid credit balance on student accounts will not be available until after classes have started and financial aid has been disbursed to student accounts.  Refunds will be issued within 14 days of a credit balance occurring on an account.  For the fall 2016 semester, your refund will be mailed by Friday, September 30, 2016, if you have a credit balance on your account by Friday, September 16, 2016.  All refunds will be mailed-no exceptions. 

If your refund is the result of a Parent PLUS loan, the refund will be mailed directly to your parent.

Tuition/Fee Payment Policy Brochure

Degree Completion Students-COMING SOON.‌

All other students-COMING SOON.‌

Office Hours

Regular Business Hours:

Monday-Friday:  8:30 a.m.-5 p.m.



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