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Responses to Your Suggestions

Thank you for the comments and suggestions you've submitted to the Technology Services online suggestion box. Here are our latest suggestions and responses.

 

Anita Eikens
Executive Director of Technology Services

 

Suggestions

Responses

It would be really great if we could upload files from our One Drive to Moodle. When saving any document we are given the choice to save to one drive but then when uploading anything to moodle it is not an option. I then have to save it to a separate file either on usb or school drive to upload. It may seem like not a big deal but it is frustrating and inconvenient; mainly because it is an option to save things to.  Thank you very much for your time :-)

Unfortunately, the ability to upload OneDrive files directly to a Moodle assignment is not a feature that is currently available to Alverno's Moodle site. We are continuing to pursue this issue with our Moodle host company in hopes that we can offer this feature to students in the future. In the meantime, one of the most efficient ways of uploading a OneDrive file to Moodle is to save the OneDrive file to your computer's desktop and then upload the file to Moodle. If you are working on a lab machine, any files you saved to the desktop will be deleted when you log off the computer.

Kathy Pinkowsky
Instructional Technologist
4/15

The internet- through the Ethernet and through the wifi on the fourth floor of Austen Hall does not work consistently. Many of us have to constantly troubleshoot and restart our computers before it will work.

Thank you for your recent Suggestion Box submission.  We are investigating the problems resident students are having with network connections in their 4th floor Austin Hall rooms.  We believe these problems may be due to some students installing wireless routers in their rooms that are broadcasting network addresses and interfering with legitimate connections via Alverno’s network.  While we are working on ways to locate and remove these devices, we have decided to postpone the disconnection of residence hall network jacks for those who have not submitted their Residence Hall Network Connection Request forms until 1 p.m. next Tuesday, September 16.

We believe that all resident students should have access to a reliable Internet connection and are working hard to make sure that happens.

Josie Weishaar
Lab Manager
9/14

Better phone directions for when people want email on their phone

The link we currently provide to instructions for students wishing to access their Student Email from their smartphone or tablet takes students to Microsoft's website.  Microsoft is currently hosting our student email through their Office 365 service.  If you are unable to successfully setup your student email on your phone, please stop by the Computer Center and ask for assistance.

Josie Weishaar
Lab Manager
5/14