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News & Events

Student Email Update: Saturday, 3/30/13, 1:00 p.m.


We have good news and bad news to report today. The good news is that Microsoft’s engineers have found a way to repair student mailboxes! The bad news is that, at the moment, that repair must be done on mailboxes one by one. In addition Microsoft has not found a way to determine exactly which mailboxes did not upgrade to Office 365 correctly. We have already started repairing the broken mailboxes that students have reported to us.

If you cannot log into your Alverno student email, please COMPLETE THIS FORM.

We are continuing to work with Microsoft to find a system-wide repair. At the same time we will start applying the fix to individual mailboxes that are reported as having the problem. This will take some time, so once again we appreciate your patience.

Technology Services

Date Published: March 30 2013