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Off-Campus Access

Off-campus access to the Alverno College Library databases and online journal articles is available to Alverno students, faculty, and staff. If you experience difficulty with off-campus access, please refer to the following list of requirements.

Authentication
For off-campus use of many databases and journal articles, authentication is required. 

Log in with your Alverno username and password. If you have trouble logging in, check Tech Services' Student Tech Links page for help on managing your account and password, including password reset.

Make sure you are accessing the database/article through the Library website, TOPCAT, or Moodle.

Browser Settings
Your browser should be temporarily set up as follows:

  • Cookies should be allowed.
  • The URL for SWITCH, “*.switchinc.org” (without quotes), should be set up as a trusted site (or third-party cookies should be allowed).
  • Java and JavaScript should be enabled.
  • Cache should be set to check for a new version of a page each time a page is viewed.
  • Popup Blockers should be disabled.

Maximum Users
Some databases allow only a limited number of users from Alverno to access the database at the same time. If a message such as "maximum users exceeded" displays, try again later.

Firewall
If you are using a personal firewall at home, configure your firewall to allow access to the URL for the database you wish to access and the URL for SWITCH, “*.switchinc.org” (without quotes). If you are behind a network firewall at your workplace or school, contact your System Administrator or IT department for help.

Multimedia Databases
Some databases that provide information in a multimedia format may have additional technical requirements. These include ARTstor, Classical Music Library, Contemporary World Music, and Smithsonian Global Sound. See the technical requirements for these databases on the Databases A to Z page.

Further Assistance
For further assistance, call the Alverno College Library Research Assistance Desk at 414-382-6062 or email an Alverno Librarian using Ask A Librarian.