Business Office/TuitionGeneral Office
Hours You may contact the Business Office after hours through college mail drawers, voice mail or the drop-box located outside the Business Office. If you have any questions, please call the Business Office
at 414-382-6122, toll free at 800-933-3401 x6122. Frequently
Asked Questions A. You must make payment alternative payment arrangements with the Business Office by the due date. Q. “If I drop a course or withdraw from Alverno am I still responsible for payment?” A. You are responsible for payment of all charges regardless if you attend class or not. You must drop a course or withdraw from the college by contacting the Registrar’s Office or Professional Advising Office and completing the necessary paperwork. Ceasing to attend class or notifying an instructor does not constitute an authorized withdrawal and you are still responsible for all course charges. Authorized withdrawals or drops are eligible for the official refund schedule posted in the Course Offering Booklet. Q. “How do I read my statement and/or bill?” A. All students are sent a Student Registration Statement prior to the start of class. This statement shows your class schedule, the appropriate charges for the term and your current outstanding balance with Alverno. After classes start, you will be sent a monthly billing statement. For additional assistance, please contact the Business Office for a guide to the Student Registration Statement. Q. “How can I make a payment on my account?” A. Payments may be made in person in the Business Office, mailed to Alverno College Business Office, 3400 South 43 Street, Milwaukee, Wisconsin 53234 or charged by phone at (414) 382-6122. Cash, checks, MasterCard, Visa and Discover Cards are acceptable forms of payment. Q. “Who can I contact if I have questions or concerns about my account?” A. You may contact the Business Office at (414) 382-6122. Questions, concerns or anything else may be addressed to the Director of the Business Office in writing. Q. “What happens if I have registered for classes and have not received a statement?” A. It is your responsibility to make sure that all of your charges have been settled by the appropriate due dates. If you have not received a statement or have questions about your charges, please contact the Business Office. |
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