Counseling Services promotes the mental health and well-being of students. We are committed to addressing students’ mental health concerns through direct service to individuals and groups, program planning, and policy development.
We provide short-term individual counseling for students. Students who need long-range treatment and/or more intensive services, including after-hours crisis intervention, are referred to community providers. We also provide referrals to community resources and access to a free self-help resource cabinet featuring pamphlets, articles and other resource materials.
Counseling is free and confidential for all Alverno students.
Appointments are recommended. Students experiencing a crisis can usually be seen the same day that they request an appointment, and most students are usually seen within 48 hours of their initial request for services.
If you come to the office and there is not a counselor available, complete an appointment request slip and a counselor will contact you as soon as possible to schedule an appointment.
If it’s important to you, it’s important to us. We try to accommodate students in crisis; however, scheduled appointments do take precedence over walk-in appointments. If you are experiencing a mental health emergency and can’t wait to be seen, your options are:
If you have experienced sexual assault, harassment, violence or discrimination, click here for specific resources and information.
When you make your first appointment, you can expect a thorough intake assessment followed by confidential individual counseling. We use a brief counseling model that offers up to 10 sessions for each student. Many times, students stop in the counselor’s office because they are having a bad day and just need to vent, need help with a class project or are looking for information about community referrals.
Other students are overcoming personal and emotional issues related to relationship problems, maintaining sobriety, college adjustment issues, making healthy lifestyle choices, perfectionism and procrastination issues, anxiety, and depression. Counseling Services is a place to receive support when you are upset, as well as a place to brag when things are going well. Don’t hesitate to reach out to us!
All medical records and client visits are confidential. No one can access your records without written permission. Confidentiality is broken only in cases when a client is likely to harm herself or someone else or the welfare of the college is in jeopardy.
If you contact our office to discuss a friend who is struggling, we can discuss the best approach for offering help. Counseling Services does not usually initiate contact with a potential student client out of respect for individual privacy and the intrusiveness and ineffectiveness of such an approach. Faculty, staff, parents and fellow students are encouraged to make contact with the student and refer her to counseling. If you would like information about how to tell if a friend is struggling and more, visit Ulifeline.
Some students have needs that exceed what Alverno College Counseling and Health Services can provide. In these situations, the counselor and the nurse can assist the student find appropriate care within the community and assist with using health insurance coverage. If the student does not have health insurance she is referred to the appropriate county service providers. For referrals to community agencies, students can call:
Counseling Services also offers services for staff and faculty. Click here for more information.