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Business Office


1098-T Tax Forms

Your 2015 1098-T tax form is now available in IOL (for currently enrolled students).  If you are not currently enrolled, your form was mailed on January 29th.  The 2015 1098-T form contains information on all amounts billed during the 2015 calendar year and all financial aid credited during the 2015 calendar year.  The 1098-T form will not include payments.  If, after receiving the form, you need additional information on the amounts on the 1098-T form, please refer to the 2015 Account Statement in IOL (currently enrolled students) or the 2015 Account Statement included with your 1098-T mailing (not currently enrolled students).

Educational Loan Agreement (ELA)

The spring 2016 ELA is now available.  The ELA is available in Interactive Online (IOL).  Students must complete and return the Agreement each semester that they are enrolled.  Please log into IOL and click on "Educational Loan Agreement" under the Financial Information section.  If you have not already submitted the ELA and payment arrangements (if necessary), please do so immediately. 

Spring 2016 Billing Statements 

The spring 2016 billing statements were mailed on November 18th to all registered students.  If you registered after this date, your Account Statement will be mailed approximately one week after you register.  To view your Account Statement immediately, log into IOL and click on one of the spring 2016 Account Statements under the Financial Information section. 

Spring 2016 Book Advances 

PLEASE NOTE:  The last day to use your book advance on the Follett website, for the spring 2016 semester, was January 29th. 

In order to be eligible for a book advance, all required financial aid forms must be returned to the Financial Aid Office, and the amount of financial aid must EXCEED the tuition balance due.  In addition, students must return the Educational Loan Agreement (ELA) to the Business Office before they will be eligible for a book advance.  

If you are eligible for a book advance, your book advance will be available on the Follett website at within 48 business hours of becoming eligible.  You will receive an email notification at your Alverno email address when your book advance is available.  To access your book advance you will need an account number, which is your seven-digit student ID number and a pin number, which is your eight digit date of birth (no punctuation). 

Pay Online in IOL!

Pay your tuition account online using IOL!  Payment options include:  e-check, Visa, MasterCard, Discover and American Express. 


Refunds resulting from a financial aid credit balance on student accounts will not be available until after classes have started and financial aid has been disbursed to student accounts.  Refunds will be issued within 14 days of a credit balance occurring on an account.  For the spring 2016 semester, your refund will be mailed by Friday, Febrary 26, 2016, if you have a credit balance on your account by Friday, February 12, 2016.  All refunds will be mailed-no exceptions. 

If your refund is the result of a Parent PLUS loan, the refund will be mailed directly to your parent.

Tuition/Fee Payment Policy Brochure

Alverno Advantage Students-Spring 2016 Tuition/Fee Policy Brochure-Degree Completion

All other students-Spring 2016 Tuition/Fee Payment Policy Brochure

Office Hours

Regular Business Hours:

Monday-Friday:  8:30 a.m.-5 p.m.