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Business Office


Educational Loan Agreement (ELA)

The fall 2017 ELA is now available.  The ELA and payment arrangements are due by July 21, 2017.  The ELA is available in Interactive Online (IOL).  Students must complete and return the Agreement each semester that they are enrolled.  Please log into IOL and click on "Educational Loan Agreement" under the Financial Information section.  The ELA is due on the start date of your first summer school class.  

Fall 2017 Billing Statements 

The fall 2017 billing statements were mailed, beginning on, Friday, July 7th, to all registered students.  If you registered after this date, your Account Statement will be mailed approximately one week after registering.  To view your Account Statement immediately, log into IOL and click on Account Statement under the Financial Information section. 

Fall 2017 Book Advances 

PLEASE NOTE:  Book advances will be available beginning July 12th and will end by September 8th.  

In order to be eligible for a book advance, all required financial aid forms must be returned to the Financial Aid Office, and the amount of financial aid must EXCEED the balance due.  In addition, students must return the Educational Loan Agreement (ELA) to the Business Office before they will be eligible for a book advance.  

If you are eligible for a book advance, your book advance will be available on the Follett website at within 48 business hours of becoming eligible.  You will receive an email notification at your Alverno email address when your book advance is available.  To access your book advance you will need an account number, which is your seven-digit student ID number and a pin number, which is your eight digit date of birth (no punctuation). 

Pay Online in IOL!

Pay your tuition account online using IOL!  Payment options include:  e-check, Visa, MasterCard, Discover and American Express. 


Refunds resulting from a financial aid credit balance on student accounts will not be available until after classes have started and financial aid has been disbursed to student accounts.  Refunds will be issued within 14 days of a credit balance occurring on an account.  Refunds for the fall semester will begin on September 29, 2017.

If your refund is the result of a Parent PLUS loan, the refund will be mailed directly to your parent.

Office Hours

Regular Business Hours:

Monday-Friday:  8:30 a.m.-5 p.m.

Business Office >