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Business Office

The Business Office is responsible for the billing of tuition, fees, on-campus housing, meal plans, on-campus childcare and all charges associated with educational expenses related to enrollment at Alverno College. The Business Office processes student payments and credits student accounts with financial aid disbursements. 



Educational Loan Agreement (ELA)

The fall 2015 ELA is now available.  The ELA is available in Interactive Online (IOL).  Students must complete and return the Agreement each semester that they are enrolled.  Please log into IOL and click on "Educational Loan Agreement" under the Financial Information section.  If you have not already submitted the ELA and payment arrangements, please submit these by Friday, October 16, 2015. 

Fall 2015 Billing Statements 

The fall 2015 billing statements were mailed on July 6th to all registered students.  If you registered after this date, your Account Statement will be mailed approximately one week after you register.  To view your Account Statement immediately, log into IOL and click on the fall Account Statement under the Financial Information section. 

Fall 2015 Book Advances 

In order to be eligible for a book advance, all required financial aid forms must be returned to the Financial Aid Office, and the amount of financial aid must EXCEED the tuition balance due.  In addition, students must return the Educational Loan Agreement (ELA) to the Business Office before they will be eligible for a book advance.  

If you are eligible for a book advance, your book advance is available on the Follett website at  You will receive an email notification at your Alverno email address when your book advance is available.  To access your book advance you will need an account number, which is your seven-digit student ID number and a pin number, which is your eight digit date of birth (no punctuation). 

Pay Online in IOL!

Pay your tuition account online using IOL!  Payment options include:  e-check, Visa, MasterCard, Discover and American Express. 


Refunds resulting from a financial aid credit balance on student accounts will not be available until after classes have started and financial aid has been disbursed to student accounts.  Refunds will be issued within 14 days of a credit balance occurring on an account.  All refunds will be mailed-no exceptions. 

If you had a credit balance on your account as of Friday, September 18, 2015, your refund check will be mailed by Friday, October 2nd.  If your refund is the result of a Parent PLUS loan, the refund will be mailed directly to your parent.

Tuition/Fee Payment Policy Brochure

Alverno Advantage Students-COMING SOON.

All other students-Fall 2015 Tuition/Fee Payment Policy Brochure

Office Hours

Regular Business Hours:

Monday-Friday:  8:30 a.m.-5 p.m.

Special Office Hours for  Fall 2015:

Please check back for additional fall 2015 special hours.