Online CRC Evening Appointments
The Communication Resource Center is starting a new evening online assistance program this semester! Our CRC assistants can now use Microsoft Lync to conduct online appointments with you that include video, audio, and desktop sharing. You’ll be able to show the CRC assistant your document in Word or your presentation in PowerPoint and discuss them just as though you were sitting next to her in the CRC. Using this software, which is included with Microsoft’s Office 365 (the same service that hosts your Alverno email), the CRC assistants can email you a link you will click to connect to the online meeting. You will need to be sure you have headphones (or ear buds) and a video camera (preferred, but not necessary) attached to your computer to participate in a Lync online meeting (please see links for equipment requirements below).
THINGS TO KNOW ABOUT REQUESTING AN EVENING ONLINE APPOINTMENT
- Equipment Requirements. At least one day prior to an appointment, check to see if your computer will meet the online requirements (Lync requirements). At this time, only PCs (not Macs) are supported for online appointments.
- Choose Your Appointment. Online appointments are 50 minutes long and start at 10 minutes after the hour. Choose from one of the following: 6:10 p.m. to 7:00 p.m., 7:10 p.m. to 8:00 p.m., 8:10 p.m. to 9:00 p.m.
- We Need Your Information. Complete this form - Online CRC Appointment Information Form - following the instructions provided. If you are requesting an appointment on the same day of the appointment, you must submit your request BEFORE 1:00 p.m.
- We will reply via email to let you know if we can confirm your requested day and time.
- Please Follow Through. Failure to follow through with confirmed online appointments will result in cancelation of online privileges for the remainder of the current semester.
- IMPORTANT! You must have your email open five (5) minutes prior to your appointment time to receive an email from the CRC assistant that will include your link to online assistance.